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Cabinet received a report and
presentation on the Corporate Performance for Quarter
2.
The Leader of
the Council thanked the Chief Executive and the Strategic
Leadership Team working alongside the Cabinet and Members more
broadly for their work to deliver continuous improvements in the
Council’s performance.  He was
also pleased to report that there were no red indicators this
quarter.
Cabinet was
advised that although it was recognised that there remained room
for further improvement in relation to the Tenant and Customer
Satisfaction Measures, the reports performance measures were
encouraging.  The Tenants Satisfaction
Measure improvement work would be driven by the Action Plan
resulting from the recent Housing Inspection.
In relation to
the Key Corporate Plan areas, the following comments were
made:
·        
Alongside ongoing efforts to secure best value, the
Council must continue to work to ensure the accessibility of all
parks, play areas and open spaces to all groups across the
community including adults with learning
disabilities;
·        
In relation to automated debt messaging, it was
important that the wording in any automated messaging used by the
Council reflected the SBC values. 
Officers agreed that this would be looked at to ensure the messages
were in line with the Council’s values;
·        
Members were pleased to see the illustration of the
Ellis Avenue development which was in keeping with the surrounding
area;
·        
In regard to the Oval development, the consultation
with residents and engagement activities had been extensive and
welcomed by residents.
It was RESOLVED:

1.           
That
the service performance against 52 corporate performance measures
and delivery of key milestones in Quarter 2
2024/25 through the
Making Stevenage Even Better Programme (Appendix A) be
noted.

2.           
That the performance improvements in relation to
rent collection (section 4.3.2) be noted.

3.           
That the introduction of three new measures in
relation to Fire Remedial Actions be noted (section
3.5).

4.           
That the strategic risk updates (section 4.7) be
noted.
 
Reason for Decision: As contained in the report.
Other Options
considered:As contained in
the report.