CORPORATE PERFORMANCE QUARTER ONE 2025/26

September 17, 2025 Awaiting outcome View on council website
Full council record
Content

Cabinet received a report highlighting the
Council’s performance across key priorities and projects for
Quarter 1 2025/26 and providing an update on progress against
current strategic risks.
 
The Chief Executive gave a presentation
including updates in relation to delivery against Corporate Plan
Priorities and the key themes emerging from the Quarter 1
performance data.
 
Members made the following comments:
 

·        
Thanks were given to all officers who had contributed to the much
improved performance ratings;

·        
The improvement in the performance of the Repairs Team was welcomed
although it was acknowledged there were still work to be done and
the Portfolio Holder for Housing gave reassurances to members and
residents that measures had been put in place to address the issues
and that this was a top priority for the Council;

·        
Members were pleased to hear of the
improved performance for both the Planning Service and the Customer
Service Centre;

·        
Tribute was paid to the former Portfolio Holder responsible for
Culture, Leisure and Arts, Councillor Rossati, for the work on the
Arts and Heritage Trail;

·        
Members noted the positive figures included in the Tenant
Satisfaction measures and paid tribute to those officers and
councillors responsible for them.
 
It was RESOLVED:
 

1.   
That the service
performance against 53 corporate performance measures and progress
of key projects in Quarter 1 2025/26 through the Making Stevenage
Even Better Programme (Appendix A) be noted.

2.   
That the issues with the Repairs fixed first time measure are noted
(section 4.3.2).

3.   
That the work to create a new suite of Damp & Mould measures to
support the introduction of AWAAB’s law be noted (section
4.3.6).

4.   
That the Regulator of Social Housing Provider Improvement Plan
(PIP) be noted (section 4.4.5).

5.   
That the strategic risk updates (section 4.7) be
noted.

6.   
That the revised Risk Management Policy (Appendix D), with formal
approval to be given by the Chief Executive and the Portfolio
Holder following consideration of any further comments from
Cabinet, be noted.
 

Related Meeting

Cabinet - Wednesday, 17 September 2025 3.00pm on September 17, 2025

Supporting Documents

7 Cabinet Cover Report Q1 25.26 Final.pdf
7 Appendix A Q1 2526 Performance Compendium.pdf
7 Appendix C Local Government Outcomes Framework Overview.pdf
7 Appendix D - Risk Management Policy 2025.pdf
7 Appendix B Q1 Complaint Handling.pdf

Details

OutcomeFor Determination
Decision date17 Sep 2025