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The Cabinet was presented with a
report including a pre-consultation draft Resident Engagement
Strategy along with the supporting Resident Engagement Framework
and Scrutiny Implementation Plan.  
It was noted that the Strategy and supporting documents had been
developed to ensure that the Council could meet the duties placed
upon it by the Regulator of Social Housing (RSH), to deliver
effective engagement and be able to demonstrate that residents had
a range of meaningful opportunities to scrutinise, influence and
shape the services that they received.
The Portfolio
Holder for Housing thanked the previous Portfolio Holder for
Housing for her work in progressing this matter.
Officers
agreed to follow up the suggestion of an additional KPI focussing
on Member Engagement with discussions with the relevant Portfolio
Holders. 
It was
RESOLVED:
1            
That it be noted that the duty
placed on the Council
to provide a broad range of resident engagement and influencing
opportunities that ‘give genuine consideration of
tenants’ views and providing equitable opportunity to be
involved in influencing and scrutinising strategies, policies and
services and to foster a strong organisational culture of fairness,
courtesy and respect where tenants are listened to and that they
trust their landlord.
2            
That the previous resident engagement delivered
through the Council’s Co-operative Neighbourhood Model be
acknowledged.
3            
That the draft Resident Engagement
Strategy 2024-2027, as seen at Appendix A be approved and
adopted.
4            
That delegated authority be given to
the Strategic Director (RP) after consultation with the Portfolio
Holder for Housing to approve the Resident Framework of Engagement
and the Scrutiny Implementation Plan after further consultation
with residents.