SHG Customer Feedback Report 2025/26 (H&E10)
June 24, 2026 Cabinet (Housing) Committee (Committee) Key decision Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Cabinet (Housing) Committee approved the SHG Customer Feedback Report 2025/26 on 24/06/2026. The report details customer feedback and service performance, noting stable complaint volumes and strong compliance with Housing Ombudsman standards. The committee agreed to approve the report.
Full council record
Purpose
The Customer Feedback Annual Report 2025/26 outlines how Stockport Homes Group (SHG) uses customer feedback to improve services, meet Housing Ombudsman requirements, and place customer insight at the heart of service delivery.
Related Meeting
Cabinet (Housing) Committee - Wednesday, 24 June 2026 - 6.00 pm on June 24, 2026
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 24 Jun 2026 |
| Effective from | 2 Jul 2026 |
| Expected date | 24 Jun 2026 |
| Originally due | 24 Jun 2026 |
| Lead officer | Andy Kippax |
| Subject to call-in | Yes |