Implementation Of Plotbox Pro

November 4, 2025 Strategic Director of Finance/S151, Director of Legal and Demcoratic Services (Monitoring Officer), Strategic Director of Housing, Environment and Estates (Officer) Key decision Awaiting outcome View on council website

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Summary

...to award a 36-month contract, with the option for an additional 12 months, to manage the technical implementation of Plotbox Pro for the Council at a cost of £0.084m, with an additional annual cost of £0.016m for support and user licenses.

Full council record

Purpose

To implement a cloud-based software system for cemeteries and crematorium management, ensuring that all aspects of the department are covered in one piece of software and ensuring security for the service in the future.

This supplier has been identified through the G-Cloud framework and is the only supplier who can offer a solution to all elements required, which after consultation with STAR means we can proceed with a direct award.

The current bereavement software (BACAS) is extremely dated and is in desperate need for an update, the service is having to use a number of different solutions using various software packages to cover all areas of bereavement.

Support for our current version of BACAS will end on the 1 April 2026. 

Decision

Determined.

  1. To award a 36-month contract with the option for an additional 12-months at a cost of £0.084m to manage the technical implementation of Plotbox Pro for the Council.
  2. With an additional cost of £0.016m per annum for support and user licenses.

Supporting Documents

Executive Decision Update.pdf

Details

OutcomeFor Determination
Decision date4 Nov 2025