Purpose

It is proposed to purchase an IWMS for Tameside MBC to both replace the CAFM used by Robertsons FM and also to consolidate property data from multiple sources across Strategic Property teams.

Decision

Approved:

I.)            £0.100m be allocated for the capital purchase of an Integrated Workplace Management System (IWMS)

II.)            £0.085m per annum be allocated from the Facilities Management and Estates budgets to cover the costs of the software licence and support fees.

III.)            That a 5-year contract be awarded to Bellrock Technologies to cover the capital costs to purchase of ‘Concerto’ IWMS, project management and migration from Robertson’s own system, and annual software licence and support fees.

IV.)            The software be procured via STaR Procurement using the SBS Hard FM2, Lot 1.3 Framework.

Reasons for the decision

The contract with our current Facilities Management provider, Robertsons ends on 30 April 2026.  Robertsons currently operate an IWMS on our behalf which is in their ownership.  In order to maintain workstreams, it is critical that the Council procure its own IWMS. 

Alternative options considered

Officers from Strategic Property have extensively reviewed available software options from other providers, as detailed in the main body of this report.

The IWMS is a mission critical system so there is not an alternative, if FM and compliance services are to be brought back ‘in house’ as planned in May 2026.