Annual Complaints Performance and Service Improvement Report 2025-26
September 17, 2026 Cabinet (Cabinet collective) Approved View on council websiteFull council record
Purpose
To seek approval for the Annual Complaints Performance and Service Improvement report 2025-26 in line with requirements of the Housing Ombudsman complaint handling code.
Related Meeting
Cabinet - Thursday, 17th September, 2026 6.00 pm on September 17, 2026
Supporting Documents
Details
| Reference | Call-ins0 |
| Outcome | Recommendations Approved |
| Decision date | 17 Sep 2026 |
| Effective from | 1 Oct 2026 |
| Expected date | 17 Sep 2026 |
| Originally due | 17 Sep 2026 |
| Lead officer | Zoe Wolicki |
| Subject to call-in | Yes |