Purpose

To seek approval of the annual
Business Plan submitted by PartnershipOne for 2025/26, covering the provision
of Revenues, Benefits and Customer Services. Under the Governance
arrangements, the Councils are required to approve the annual
Business Plan. The Board will receive the comments of the three
cabinets and will formally adopt the Business Plan in its final
form.

Decision

Cabinet approved the 2025/26 Business Plan for
PartnershipOne.

Reasons for the decision

The Business Plan for 2025/26 meets the
requirements and ensures the Council’s statutory obligations
particularly on award of benefit and the billing and collection of
Council Tax and Business Rates are met.

Alternative options considered

Cabinet may refuse to approve the Business
Plan and/or request amendments be considered by PartnershipOne. Feedback would be sent to the
company, with a request for consideration prior to adoption.
Alternatively, suggestions can be fed into the development of next
year’s Business Plan.
 
However, this option was rejected because
PartnershipOne would have had to wait
longer to get the 2025/26 Business Plan in place in time for
implementation in the new financial year.