Purpose

The report sets out the performance and compliance position of our housing management landlord services between April 2024 and February 2025.

Decision

RESOLVED that the Mayor in Housing Management (Cabinet) Sub-Committee:

1. Notes the Performance and Landlord Compliance position as at the end of August 2025.
2. Agrees to the actions outlined within the report submitted to address areas of performance where targets are not being achieved. 

Reasons for the decision

The RSH Safety & Quality and Transparency, Influence and Accountability Standards outline our responsibilities as a Registered Provider to assure ourselves that we are providing safe, quality homes and services for our residents. The Standards also require that we are transparent with our residents on how we are performing as a landlord and that we are providing timely, accurate information for our governing body and residents to scrutinise and hold us to account. 

Alternative options considered

There are no alternative options. In order to strengthen our governance and scrutiny of performance, we have established the Housing Management Cabinet Sub-Committee and this reporting on Performance and Compliance will be a standing item on meetings going forward to ensure performance and the associated improvement plans to address performance are scrutinised and challenged at the highest level.