Amendment to Housing Complaints policy

December 5, 2024 Awaiting outcome View on council website
Full council record
Content

RESOLVED to
approve the amendment to the Council’s Housing Complaints Policy
regarding the timescale for responding to Stage 2 complaints, bringing the
Policy in line with the statutory timescales of 20 days.

Related Meeting

Cabinet - Thursday, 5th December, 2024 7.00 pm on December 5, 2024

Supporting Documents

Appendix 1 - EqHIA - Complaints Policy.pdf
Cabinet 5 December 2024 Amendment to Housing Complaints Policy.pdf

Details

OutcomeFor Determination
Decision date5 Dec 2024
Effective from14 Dec 2024
Subject to call-inYes