Amendments to Complaints Policy (Housing)

February 17, 2025 Leader of the Council (Cabinet member) Approved View on council website
Full council record
Content

RESOLVED to approve the amendments to the Complaints Policy
(Housing) to bring the Policy in line with Housing Ombudsman
requirements, as set out in the report appended to the decision
notice.

Supporting Documents

Cover report.pdf
Draft Complaints Policy 2025.pdf

Details

OutcomeRecommendations Approved
Decision date17 Feb 2025
Subject to call-inYes