HO105 - Housing Ombudsman Service Joint Complaints Handling Code/amendments to the Corporate Complaints Policy
March 28, 2024 Chief Executive (Officer) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to approve a new corporate complaints policy for housing complaints, effective April 1st, 2024.
Full council record
Purpose
To agree a new corporate
complaints policy for housing complaints which will commence from
1st April 2024.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 28 Mar 2024 |