Annual Complaints Report 2024-25

November 17, 2025 Cabinet (Cabinet collective) Approved View on council website
Full council record

Purpose

A summary of complaints across the council in
2024/25 financial year

Related Meeting

Cabinet - Monday, 17 November 2025 7.00 pm on November 17, 2025

Supporting Documents

Appendix 2 - Ombudsman Letter 2024-25.pdf
Appendix 1 - Annual Complaints Report 2024-25.pdf
Appendix 3 - Ombudsman data 2024-25.pdf
Annual Complaints Report 2024-25.pdf
Appendix 4 - Annual self-assessment against the LGSCO code 2024-25.pdf

Details

OutcomeRecommendations Approved
Decision date17 Nov 2025