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Decision to renew business advice support
contract with IncuHive for a further three years, 2026-2029.

In this contract IncuHive will provide free independent and
impartial advice to new and start up businesses and-those thinking
of starting a business in the Borough.

Providing advice to Waverley businesses by email, phone, social
media or website, with initial and ongoing discussions developed
via email/phone/Zoom and 1:1 face-to-face sessions.

IncuHive undertakes to achieve the following results against which
its use of the funding provided by Waverley will be measured:

-Number of businesses or prospective businesses in the Borough
provided with advice;
-Type of business supported;
-Type of advice provided;
-Hours of support given; and
-Satisfaction with advice given (data collected by Reference
Line).

In each year – target of supporting 50 businesses with 150+
engagements

During the contract 2022-2026 IncuHive has exceed this number of
business engagement sessions and supported 100 jobs per
year.

Reasons for the decision

Continuity of business support advice contract
for the 8,000 businesses in the borough.

The Council have been using IncuHive as a business support advice
provider since 2022, with excellent feedback and return on
investment. Continuing this contract with this supplier builds on
the service to date.

Alternative options considered

Alternative options:
1- to not offer a free business support service which could be
detrimental to business survival in the borough and the number of
business births. This could impact the number of jobs in the
borough.
2- go out to tender and find a worse value option