Direct Award for Tenancy Fraud Team

July 22, 2026 Director of Housing Services (Officer) Approved View on council website
Full council record

Decision

Guildford Borough Council to outsource their housing tenancy fraud function to WBC under a direct award contract through delegated decision by the Director of Housing.

Reasons for the decision

Through pooling of resources Waverley Borough Council can benefit from a larger and more resilient team. Guildford Borough Council can benefit from in house knowledge, expertise and direct monitoring from Director of Housing.

Alternative options considered

Option 1: Remain as is
Option 2: Expand in house teams separately within Guildford and Waverley Borough Councils. They will not get the benefit of pooling of resources.
Option 3: Guildford and Waverley Borough Council to create a joint housing fraud team with 2 officers who are Waverley and Guildford only for separate functions. Rejected due to data issues.
Option 4: Guildford and Waverley Councils to create a joint housing fraud team. This was considered but alternative governance route decided with legal colleagues.
Option 5: Contract out externally: less responsive, no in house knowledge and no internal monitoring benefits

Details

OutcomeRecommendations Approved
Decision date22 Jul 2026