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DECISION TAKEN
Cabinet agreed the changes to the Former
Tenant Arears (FTA) Policy (as set out at Appendix A).
 
 
REASON FOR DECISION
The council are focused on preventing FTA.
While a tenant is living in their home, the council will work with
them to try and prevent them falling into arrears wherever
possible. This will include providing debt, benefit or general
money advice or signposting where necessary. This is in line with
the new proposed Rent Arrears Policy. FTA refers to rent arrears
left by a tenant whose tenancy has ended, and they no longer live
in their home. This policy applies to all former tenant accounts
including rent arrears, court cost, garage rent arrears, non-secure
arrears, rechargeable arrears and use and occupation charges.
Maximising income enables the council to meet its financial
obligations and continue to invest in improving services to
tenants.