Purpose

West Sussex County Council
(WSCC) commissions the provision of Technology Enabled Care
services for West Sussex. Technology Enabled Care is the use of
convenient, accessible and cost-effective technology and/or digital
products or services that allow people to monitor their own (or
someone else’s) health and wellbeing, better self-manage
their own health, perform tasks they would otherwise be unable to
do and increase their safety by being able to alert others for
support when required.
 
The council’s provider of
TEC services, NRS Healthcare Limited, has entered insolvency and
this has necessitated that the council terminate the contract and
therefore it will no longer be delivering this service on behalf of
West Sussex County Council. This decision is urgent as arrangements
need to be put in place to rapidly replace this provider to ensure
continuity of service for West Sussex TEC customers for a minimum
of two years. A full procurement process to reprocure these
services and contract award will then follow.
 
Due to the need for this matter
to be determined as soon as possible, the decision maker has
secured agreement from the Director of Law, Assurance and Insight
and the Chairman of the Health and Adults Social Care Scrutiny
Committee for
this decision to be taken without 28 Days’ notice as
per the County Council’s Constitution - Part 4, Section 1,
Standing Order 3.57 (Regulation 11).
 

Decision

The Executive Director of Adults’ Services and
Health has approved;
 
(1)  
the direct award of contract to Livity Life Limited for the core
TEC Service for an initial period of two (2) years commencing 1
August 2025, with the option to extend for up to one (1) further
year if delivery and performance of the contract are satisfactory;
and
 
(2)  
the direct award of contract to BDS (Northern) Limited for the TEC
Mobile Responder Service for an initial period of two (2) years
commencing 1 August 2025, with the option to extend for up to one
(1) further year if delivery and performance of the contract are
satisfactory.