The Cabinet of North West Leicestershire Council met on Tuesday 23 June 2026 to discuss a range of important issues, including the Council's treasury management activities, supplementary estimates, and the adoption of new policies. Key decisions were made regarding the approval of the Corporate Business Continuity Policy and the Food Safety Service Delivery Plan for 2026-27.

Treasury Management Stewardship Report 2025/26

Councillor Keith Merrie MBE, Finance and Corporate Portfolio Holder, presented the Treasury Management Stewardship Report for the 2025/26 financial year. The report informed the Cabinet of the Council's treasury management activities during that period, highlighting a prudent approach to investment with a priority on security and liquidity over yield. No breaches of the Treasury Management Strategy Statement were reported. The Cabinet noted the report.

Supplementary Estimates and Capital Approvals

Councillor Keith Merrie MBE also presented the report on Supplementary Estimates and Capital Approvals. The Cabinet was asked to approve the movement of the Solar Panels scheme at Ashby Leisure Centre from the Development Pool to the Active Programme, with a budget of £195,000 funded from the Business Rates Reserve. This scheme aims to contribute to ongoing cost savings and enhance the Council's sustainability objectives. The Cabinet approved this recommendation.

Corporate Business Continuity Policy

Councillor Nicholas Rushton, Infrastructure Portfolio Holder, presented the Corporate Business Continuity Policy for approval. The policy provides a consistent, Council-wide framework to support resilience, assurance, and continuous improvement in the event of disruptions. It defines roles and responsibilities, establishes expectations for service-level Business Continuity Plans (BCPs), and commits the Council to training, exercising, and testing of plans. The Cabinet approved the adoption of the policy.

Food Safety Service Delivery Plan 2026-27

Councillor Michael Wyatt, Community, Environment and Climate Change Portfolio Holder, presented the Food Safety Service Delivery Plan for 2026-27. The plan outlines the activities the Environmental Health team will undertake to discharge the Council's statutory duties under the Food Safety Act 1990 and associated legislation. Key activities include programmed interventions at food establishments, investigation of food complaints and outbreaks, and operations at the Border Control Post at East Midlands Airport. The Cabinet approved the plan and noted the performance and achievements in 2025/26.

East Midlands Freeport Contributions SPD

Councillor Tony Saffell, Planning Portfolio Holder, provided an update on the preparation of the East Midlands Freeport Strategic Infrastructure and Contributions Supplementary Planning Document (SPD). The SPD aims to support the coordinated delivery and funding of strategic transport infrastructure required for the development of the three East Midlands Freeport sites. Following public consultation, revisions were made to the draft SPD. The Cabinet supported the proposed revisions and recommended that the Local Plan Committee adopt the SPD.

Customer Service Performance Update 2025/26

Councillor Andrew Woodman, Housing, Property and Customer Services Portfolio Holder, presented the Customer Service Performance Update for 2025/26. The report highlighted key metrics and trends, including call volumes, face-to-face interactions, average call handling times, and the use of digital self-service channels. The report noted an increase in call abandonment rates and longer average call handling times, attributed to more complex enquiries and recruitment challenges. The Cabinet noted the report and the performance update.

Corporate Compensation and Remedies Policy

Councillor Andrew Woodman also presented an updated Corporate Compensation and Remedies Policy. This policy replaces the existing Housing Compensation Policy with a single corporate framework to ensure consistency across all service areas. It aligns with Ombudsman best practice and clarifies the Council's approach to providing redress, including apologies, practical remedies, and financial compensation. The Cabinet approved the updated policy.

Annual Corporate Complaints 2025/26

Councillor Andrew Woodman presented the Annual Corporate Complaints Report for 2025/26. The report detailed the number of complaints received, their themes, and outcomes, as well as decisions from the Local Government and Social Care Ombudsman (LGSCO) and the Housing Ombudsman (HO). The report indicated a decrease in stage 1 and stage 2 complaints compared to the previous year, with Housing Repairs and Waste Services receiving the highest volumes. The Cabinet noted the report and the self-assessment confirming the Council's compliance with the Housing Ombudsman's Complaint Handling Code.

Housing Service Permission to Consult – Compliance Policies

Councillor Andrew Woodman presented a report seeking approval to consult on new draft policies relating to compliance in the Housing Service: Electrical Safety Policy, Gas Safety Policy, and Lift Safety Policy. These reviews are to ensure alignment with legal requirements and best practice. The Cabinet approved the draft policies for wider tenant and stakeholder engagement.

Property Services Responsive Repairs and Minor Works Contract

This item was listed on the agenda but was marked as likely to contain exempt information and was therefore not discussed in the public session.

The meeting concluded with the exclusion of the press and public for the remaining items.