Housing Ombudsman Complaints Handling Code
A code of practice for handling complaints within housing services, set by the Housing Ombudsman for social housing landlords on handling complaints.
Policy
Primary Focus Stories
2 stories
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Primary
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Croydon Housing Services face inspection scrutiny
July 16, 2026 • CroydonPrimary
Primary Focus Meetings
2 meetings
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the Housing Assurance Board of Croydon Council
July 13, 2026 • CroydonPrimary -
the Performance Monitoring Panel of South Holland Council
May 26, 2026 • South HollandPrimary