Housing Ombudsman Service Complaint Handling Code
A code of practice for landlords on handling resident complaints, effective from 1 April 2024.
Policy
Primary Focus Stories
2 stories
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Primary
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Housing complaints rise, but response times improve
September 9, 2026 • HounslowPrimary
Primary Focus Meetings
3 meetings
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the Cabinet of Hounslow Council
September 8, 2026 • HounslowPrimary -
the Audit and Governance Committee of North Northamptonshire Council
August 17, 2026 • North NorthamptonshirePrimary -
the Cabinet Member Signing of Haringey Council
May 6, 2026 • HaringeyPrimary