Out Of Hours Joint Telephone Handling Service
June 9, 2025 Executive Director Strategy and Innovation (Officer) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to ensure the continuation of out-of-hours telephone handling services, Barnet will remain part of the joint service led by Ealing Council, who will award a contract to Capita Business Services Limited for an initial term of 5 years, with the option to extend for two additional years, and the Assistant Director of Resident Experience, Digital & Commercial is delegated to agree the collaboration details.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 9 Jun 2025 |