Out Of Hours Joint Telephone Handling Service

June 9, 2025 Executive Director Strategy and Innovation (Officer) Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to ensure the continuation of out-of-hours telephone handling services, Barnet will remain part of the joint service led by Ealing Council, who will award a contract to Capita Business Services Limited for an initial term of 5 years, with the option to extend for two additional years, and the Assistant Director of Resident Experience, Digital & Commercial is delegated to agree the collaboration details.

Supporting Documents

08. Delegated Powers Report Template_OOH telephony.pdf

Details

OutcomeRecommendations Approved
Decision date9 Jun 2025