Review of Capita Contracts

September 16, 2025 Cabinet (Cabinet collective) Key decision Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

... to proceed into the formal procurement phase for contracts for IT, Customer Services & Revenues & Benefits service provision, review wider Digital, Data and Technology functions, note performance on council tax and business rates income collection, and delegate authority to implement structural changes to enable a future Digital, Data & Technology operating model.

Related Meeting

Cabinet - Tuesday 16th September, 2025 7.00 pm on September 16, 2025

Supporting Documents

Cabinet Report Capita contract review.pdf
Appendix A - Business Case Capita Contract Review.pdf

Details

OutcomeRecommendations Approved
Decision date16 Sep 2025
Subject to call-inYes