Purpose

For information

Content

The quarterly performance
report provided details of the key performance measures reported
through the corporate performance framework for 2023/24 and the
performance scorecard, which provided information on four key
elements of performance for the Council covering Finance, Customer
Service, Performance and Human Resources indicators.  Within the performance report and performance
scorecard, outturns which were performing at or better than target
were classified as Green, those which were within 5% of the target
are Amber and those which were more than 5% of the target were
Red.  At the end of Quarter 4, 99
indicators had outturns reported with a Red, Amber or Green status.
Of these, 68 were Green (69%), 11 were Amber (11%) and 20 were Red
(20%).
 
RESOLVED that

1)     
the Council’s performance for
the Quarter 4 period 2024-25 be NOTED.

2)     
the actions being taken to improve
performance where required be NOTED.