Purpose

Quarterly report

Decision

The quarterly performance report provided details of the key performance measures reported through the corporate performance framework for 2023/24 and the performance scorecard, which provided information on four key elements of performance for the Council covering Finance, Customer Service, Performance and Human Resources indicators.  Within the performance report and performance scorecard, outturns which were performing at or better than target were classified as Green, those which were within 5% of the target are Amber and those which were more than 5% of the target were Red. At the end of Quarter 3, 93 indicators had outturns reported with a Red, Amber or Green status. Of these, 54 were Green (57%), 18 were Amber (19%) and 22 were Red (24%).

RESOLVED –

That the performance report be noted including the action taken to improve performance where required.