Purpose

For information

Content

The quarterly performance
report provided details of the key performance measures reported
through the corporate performance framework for 2023/24 and the
performance scorecard, which provided information on four key
elements of performance for the Council covering Finance, Customer
Service, Performance and Human Resources
indicators.  Within the performance report and
performance scorecard, outturns which were performing at or better
than target were classified as Green, those which were within 5% of
the target are Amber and those which were more than 5% of the
target were Red.  At the end of Quarter 4, 93 indicators had
outturns reported with a Red, Amber or Green status. Of these, 63
were Green (68%), 9 were Amber (10%) and 21 were Red
(22%).
 
RESOLVED
 

That the
Council’s performance for the Quarter 4 period 2023-24 be
NOTED. 

That the actions
being taken to improve performance, where required, be
NOTED