Annual Feedback Report
October 1, 2025 Together for Families Overview and Scrutiny Committee (Committee) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to note the compliments, comments, and complaints report for 2024/2025, including comments and actions outlined in the minutes, and to monitor and record complaints from private law firms, identify themes in upheld LGSCO education complaints, and determine if any further actions are required regarding the report.
Full council record
Content
RESOLVED
that the compliments, comments and complaints report
for 2024/2025, comments and actions as outlined in the minutes be
noted.
Actions:
1.
Monitor and record
complaints submitted by private law firms starting from this
quarter and identify any from the previous 6 months and
compensation paid.
2.
Analyse the 18 upheld LGSCO complaints in education
to identify specific themes.
Related Meeting
Together for Families Overview and Scrutiny Committee - Wednesday, 1st October, 2025 10.00 am on October 1, 2025
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 1 Oct 2025 |