Implementation of the Corporate Complaints Policy and accompanying Unreasonably Persistent Contact and Unreasonable Behaviour Procedure

April 10, 2025 Cabinet (Cabinet collective) Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to approve the publication and implementation of the revised Corporate Compliments and Complaints Policy and accompanying Unreasonably Persistent Contact and Unreasonable Behaviour Procedure, effective from 01 April 2025.

Full council record

Purpose

To consider the
above revised policy and accompanying procedure and approve
publication

Decision

RESOLVED
to approve the publication
and implementation of the Corporate Compliments and Complaints
Policy and accompanying Unreasonably Persistent Contact and
Unreasonable Behaviour Procedure for full implementation 01 April
2025.

Supporting Documents

Details

Outcome	Recommendations Approved
Decision date	10 Apr 2025
Subject to call-in	Yes