Complaints, Compliments and Feedback and Local Government and Social Care Ombudsman Annual Letter 2025/26
October 15, 2026 Cabinet (Cabinet collective) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Cabinet of Derbyshire Council decided to note the content of the report on compliments and complaints for 2025/26 and the Local Government and Social Care Ombudsman's Annual Review Letter for the year ending 31 March 2026. They also requested a further assurance report within three months detailing progress on identified improvement activities.
Full council record
Purpose
To report on the Annual letter received from the Ombudsman
Decision
RESOLVED to:
1) Note the content of the report and the latest data relating to compliments and complaints received in 2025/26;
2) Note the Annual Review Letter of the Local Government and Social Care Ombudsman for the year ending 31st March 2026; and
3) Request that a further assurance report be presented to Cabinet within three months, setting out progress against the improvement activity identified in the report.
Related Meeting
Cabinet - Thursday, 15 October 2026 12.00 pm on October 15, 2026
Supporting Documents
Details
| Reference | Call-ins0 |
| Outcome | Recommendations Approved |
| Decision date | 15 Oct 2026 |
| Effective from | 23 Oct 2026 |
| Lead officer | Helen Barrington, Angela Baldwin |
| Subject to call-in | Yes |