CYPF O26271019 - To appoint a permanent Grade 6 Business Support Officer to provide dedicated support to the Inspiring Futures Team, with a specific focus on managing Subject Access Requests (SARs)

July 6, 2026 Service Director Partnerships and Operations (Other) Approved View on council website

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Summary

Service Director Partnerships and Operations decided on 06/07/2026 to approve the appointment of a permanent Grade 6 Business Support Officer. This role will provide dedicated support to the Inspiring Futures Team, focusing on managing Subject Access Requests. The decision includes an invest-to-save approach to reduce reliance on overtime.

Full council record

Purpose

See attached ODR for details

Decision

To appoint a permanent Grade 6 Business Support Officer to provide dedicated support to the Inspiring Futures Team, with a specific focus on managing IFT Subject Access Requests (SARs).

Subject access requests are statutory, and council has a legal obligation under GDPR and Data Protection to allow individuals to access the personal data. The statutory deadline is one month, and there has been significant increase in Subject Access Requests over the past years, and additional capacity is required to manage this demand effectively.

Alternative options considered