Decision

RESOLVED
that Cabinet:

1. AGREE not to extend the IT service from the 5
Councils Contract at the end of the contract, September
2025

2. AGREE to the extension of the Revenues and
Benefits service in the 5 Councils Contract for a period of up to 3
years after the initial contract term ends, September
2025

3. AGREE to the extension of the Land Charges
service in the 5 Councils Contract for a period of up to 3 years
after the initial contract term ends, September 2025

4. AGREE not to extend the Customer Service contact
centre, including front of house, from the 5 Councils Contract at
the end of the contract, September 2025

5. AUTHORISE the Executive Head of Commercial, in
consultation with the Chief Legal Officer (Monitoring Officer) and
Chief Finance Officer (S151), to finalise the negotiations, give
relevant notices and to implement the contract changes with Capita
Business Services Limited and the Capita Client Liaison
Team

6. AUTHORISE the Executive Head of Commercial, in
consultation with the relevant statutory officers, to complete any
ancillary documents and to publish any notices required.