Decision

RESOLVED
to:
 

1.   Agree to
enter into a contract with the preferred
supplier identified in exempt Appendix D to provide the telephony
and case management software for the council’s customer
services function from 2025

2.   Delegate
authority to the Executive Head for Housing & Communities, in
consultation with the Section 151 Officer and Monitoring Officer to
finalise and sign a contract with the preferred
supplier.