Annual Corporate Complaints Report 2024/25
September 30, 2025 Corporate and Resources Committee (Committee) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...the Committee approved the Annual Corporate Complaints & Compliments Report 2024/25, the annual Local Government and Social Care Ombudsman Code self-assessment 2025/2026, and the updated complaint handling policy.
Full council record
Content
RESOLVED that:
1)
The Annual Corporate Complaints & Compliments Report 2024/25 at
Annex 1 of this report be approved;
2)
The annual Local Government and Social Care Ombudsman Code
self-assessment 2025/2026 at Annex 2 of this report
be approved;
3)
That the updated complaint handling policy at Annex
4 of this report be approved.
NOTED:
4)
The content of the Local Government and Social Care Ombudsman
Annual Letter at Annex 3
Related Meeting
Corporate and Resources Committee - Tuesday 30 September 2025 7:30 pm on September 30, 2025
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 30 Sep 2025 |