Annual Complaints Report
November 21, 2024 Corporate and Resources Committee (Committee) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to note the Annual Complaints Report, the content and forthcoming changes to complaints handling, the Local Government and Social Care Ombudsman Annual Letter, and the Public Interest report.
Full council record
Content
RESOLVED that –
1.
the report alongside the Annual Complaints Report at Annex 1 the content and forthcoming changes to complaints
handling, be noted;
2.
the Local Government and Social Care
Ombudsman Annual Letter at Annex 2 and the Public
Interest report at Annex 3, be noted.
Related Meeting
Corporate and Resources Committee - Thursday 21 November 2024 7:30 pm on November 21, 2024
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 21 Nov 2024 |
| Subject to call-in | Yes |