Learning from Complaints 2025/26

September 2, 2026 Housing Select Committee (Committee) Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

The Housing Select Committee of Lewisham Council approved recommendations on 02/09/2026. Consideration will be given to increasing in-person complaints handling training and officers will explore arrangements for closing complaints only after resident confirmation of completed works.

Supporting Documents

HSC Report - Learning from Complaints.pdf

Details

OutcomeRecommendations Approved
Decision date2 Sep 2026