Annual Complaints Report
July 8, 2026 Executive Councillor: Community Engagement (Other) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
Executive Councillor: Community Engagement approved the Corporate and Statutory Complaints report for 2025/2026 on 08/07/2026. The decision also stated that learning and improvements identified would be subject to ongoing monitoring.
Full council record
Decision
- That the Corporate and Statutory Complaints report for 2025/2026 be accepted.
- That the learning and improvements identified be subject to ongoing monitoring, both to ensure their effective implementation and to assess the impact of the changes introduced.
Reasons for the decision
As detailed in the report.
Alternative options considered
As detailed in the report.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 8 Jul 2026 |
| Lead officer | Andrew Hancy |