Complaints Performance and Service Improvement Report Half Yearly Update

December 3, 2025 Cabinet (Cabinet collective) Key decision Awaiting outcome View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to note the half yearly update on the Council's Complaints Handling and Performance for the period 1 April 2025 to 30 September 2025, as it meets increased scrutiny requirements set out in complaint handling codes.

Full council record

Purpose

To receive a half yearly update on the
Council's Complaints Handing and Performance

Related Meeting

Cabinet - Wednesday, 3rd December, 2025 10.00 am on December 3, 2025

Supporting Documents

Report - Half Yearly Update Complaints Performance and Service.pdf
Appendix 1 - Half Yearly Update Complaints Performance and Service Improvement Report.pdf

Details

OutcomeFor Determination
Decision date3 Dec 2025
Expected date3 Dec 2025
Originally due3 Dec 2025
Lead officerAmanda Wilson