Housing Services Improvement Programme - Quarterly Update
September 15, 2026 Cabinet (Cabinet collective) Key decision Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
Cabinet approved the Housing Services Improvement Programme update on 15/09/2026. The Cabinet noted progress on the programme and the Council's Voluntary Undertaking with the Regulator of Social Housing. They also noted increased focus on resident outcomes, compliance position, data and governance strengthening, tenant satisfaction measures, and principal risks.
Cabinet approved the disposal of the long leasehold interest of 29 Bidder Street, Canning Town, E16 4SA on 07/05/2024. Authority was delegated to the Director of Property to agree the terms of the sale, in consultation with the Corporate Director of Resources and the Lead Cabinet Member for Finance and Resources. The sale is expected to complete by April 2025.
The Interim Assistant Chief Executive – Change & Improvement & Corporate Director of Resources approved the allocation of £1.111m to 134 People Powered Places projects for 2025-27 on 29/04/2026. This includes £0.080m from the Royal Docks Team and rollover underspends. The decision also approved the withdrawal of the Plaistow Eco Hub project and continued support for the Walton Road Community Garden for a feasibility period.
Rebecca Johnson, Corporate Director Sustainable Transport and Environment, approved the extension of the enforcement concession contract for a period of two years on an unspecified date. This extension is at nil cost to the council and is estimated to generate £2m in income. The contract is with Kingdom LA Support Ltd for environmental enforcement services.
Jason Strelitz, Corporate Director of Adults & Health, accepted £100,000 of funding from the Royal Docks Team for the People Powered Places 2025-27 programme on 19/08/2025. This funding will support community projects in Beckton & Royal Docks and Custom House & Canning Town neighbourhoods, with £80,000 for grants and £20,000 for administration and staffing.
Full council record
Decision
For the reasons set out in the report and its appendices, Cabinet RESOLVED to Agree to note
i) The progress in delivering HSIP and the Council's Voluntary Undertaking with the Regulator of Social Housing as shown in Appendix A.
ii) The increased focus on three resident outcomes: safe homes; well-maintained homes; and reliable, resident-focused services.
iii) The compliance position and direction of travel set out in this report and Appendix B.
iv) The progress in strengthening the data, systems, governance and assurance required to support these outcomes and sustain regulatory compliance.
v) The 2025/26 Tenant Satisfaction Measures and the continues need to improve resident experience, trust and satisfaction.
vi) The principal risks and dependencies affecting delivery and the arrangement in place to manage and assure these.
Alternatives Considered
Do nothing: given the C4 rating, it is not possible for the Council to do nothing. Under the terms of the Social Housing (Regulation) Act 2023, the Council is required to comply with the Regulator’s judgement and reach compliance with the Consumer Standards. C4 and C3 ratings are non-compliant, so in order to achieve compliance, the Council would be required to meet a C2 or C1 grade.
Related Meeting
Cabinet - Tuesday 15th September 2026 12.00 p.m. on September 15, 2026
Supporting Documents
Details
| Outcome | Decision approved |
| Decision date | 15 Sep 2026 |
| Effective from | 26 Jun 2026 |