Annual Complaints Report 2022-23
February 20, 2024 Cabinet (Cabinet collective) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to note the Council’s performance in complaints handling during the fiscal year 2022/23 and the planned actions to review the complaints operating model in 2023/24.
Full council record
Decision
For the reasons set out in
the report and its appendices Cabinet RESOLVED to Agree to:
i)
Note the Council’s performance in complaints
handling during the fiscal year 2022/23, and the planned actions
that will be taken in 2023/24 to review the complaints operating
model.
Alternatives
Considered
a)
None required.
Supporting Documents
Details
| Outcome | Decision approved |
| Decision date | 20 Feb 2024 |