Purpose

To procure and implement, via Direct Award, a cloud based Idox
solution across NNC to replace NNC’s six legacy Case
Management Systems

Content

RESOLVED
 
KEY DECISION
 
That the Executive:
 

a) Approved the commencement of the procurement process via
the Crown Commercial Services Vertical Application (VAS) Framework,
reference Page 162 RM6259, using a Direct Award to purchase and
implement a single cloud hosted Idox Case Management System for
North Northamptonshire Council.
 

b) Recommended to Full Council:
 

i)   
The approval of the use of the Transformation Reserve to fund
the one-off implementation costs of up to £600,000

 

ii)  
The approval of the inclusion of the ongoing annual revenue
savings of £40,400 resulting from the implementation of the
new Case Management System in the Medium-Term Financial Plan
(MTFP)
 

c)  Delegated authority to the Executive
Member for Growth & Regeneration in consultation with the
Executive Director of Place and Economy and the Chief Information
Officer to take any further decisions and/or actions required to
conclude this procurement process. This will include, but not be
limited to:
 

·    
Approving award of the contract to the preferred
supplier

·    
Finalising the Terms and Conditions of the service

·    
Enter into a contract with the
preferred supplier for the provision of the service
 
 
Reasons for
Recommendations:
 
·      
Expiry of the incumbent contracts – the current system
contracts expire 31st March 2024.
·      
NNC will gain significant benefits from having a single CMS.
Levels of service will be improved, and process efficiencies
implemented.
 
Alternative Options
Considered:
 
·      
Do Nothing
·      
Do Minimal - Replacement Solution for Kettering
·      
New supplier single solution
 
All the alternative options
shown above have been discounted as they do not provide an
effective solution, for reasons set out in section 5 of this
report.