Residents Survey Outcome

October 21, 2025 Corporate Scrutiny Committee (Committee) Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

... to track public perception trends and inform future policy, ensure clear communication of the council's financial position and key service updates to all Members, and ensure a clear linkage between future Resident Survey results, the Corporate Plan, and the Council’s performance indicator framework.

Full council record
Content

RESOLVED that:
The Corporate Scrutiny
Committee:
 

i.           
Recommends that resident
satisfaction surveys be undertaken on a regular basis, subject to
available finance, to track public perception trends and inform
future policy.
 

ii.           
Asks the Executive to ensure that
all Members receive clear and accessible communications summarising
the council’s financial position and key service updates, to
help councillors inform residents effectively.
 

iii.           
Requests that the Executive
ensures clear linkage between future Resident Survey results, the
Corporate Plan and the Council’s performance indicator
framework.

Supporting Documents

Agenda Item 08 - Draft Residents Satisfaction Survey.pdf
Agenda Item 08 - Appendix B - NNC Residents Survey.pdf
Agenda Item 08 - Appendix A - NNC Residents Survey.pdf

Details

OutcomeRecommendations Approved
Decision date21 Oct 2025