Purpose

IT
IS A STATUTORY REQUIREMENT THAT DELEGATED DECISIONS ARE
PUBLISHED

 

That requires
this completed form be submitted to
democraticservices@northnorthants.gov.uk within two working days (by
12 noon) of the decision having been taken

 

Record of
Delegated Decision

 

Decision made
by

 

David Watts - Executive Director
Adults, Health Partnerships and Housing

 

in consultation with

 

Councillor EDDIE McDonald –
Deputy Leader and Executive Member for Adults, Health and
Wellbeing

 

Decision
Title

 

Approval of Contract Award for a
Case Management System within ASC.

Date of
decision (same as date form signed)

 

2nd
December 2025

Key
Decision

 

Yes - The expenditure or savings
are those amounting to above £500,000.

 

 

Decision

 

To approve the award of contract
for the provision of a new Adult Social Care Case Management System
as part of the Future Adult System Project (FASP).

 

Following a compliant procurement
exercise conducted via the Crown Commercial Services Vertical
Application Solutions Framework (RM6259), Lot 2: Education,
Community Health and Social Care Solutions, Access UK Limited is
confirmed as the Preferred Supplier.

 

The contract will run for an
initial forty-eight (48) month term, with an optional extension of
up to thirty-six (36) months. This reflects the scale and
complexity of system implementation, data migration, training,
integration activities, and ongoing operational requirements within
Adults Services.

 

The Executive Director for Adults,
Health Partnerships and Housing approves the award of contract to
Access UK Limited as the supplier offering the most advantageous
tender.

 

Reason/s for
Decision

 

The procurement was undertaken to
secure a modern, efficient, fully supported Case Management System
that enables North Northamptonshire Council to:

•         
enhance service quality and
resident outcomes;

•         
reduce duplication and manual
processes;

•         
simplify workflows and improve
staff efficiency;

•         
ensure improved data security and
compliance;

•         
enable more effective contract
management aligned to NNC’s Digital and Technology
Infrastructure;

•         
benefit from SaaS cloud hosting,
managed updates and support;

•         
unlock opportunities for
integration with Children’s Services, Housing and
Health;

•         
make better use of real-time data
and reporting;

•         
improve resident engagement and
transparency.

Approval is required to implement
the system in line with the outcomes approved by the Executive (13
March 2025).

 

Alternative
options considered and rejected

 

Do nothing – rejected as the
current ASC systems are at the end of their contract duration and
required to be renewed.

In-house development –
rejected due to cost, capability limitations, and inability to meet
statutory and operational requirements.

Open market procurement –
rejected in favour of using the CCS Framework, which provides
compliant, pre-approved suppliers and an efficient mini-competition
route.

Legal
implications

 

Legal Services have confirmed
that:

•         
the procurement has been
undertaken in accordance with the Public Contracts Regulations 2015
and the Council’s Contract Procedure Rules;

•         
use of the CCS RM6259 Framework is
lawful and compliant;

•         
confidentiality and conflict of
interest declarations were secured from all evaluators;

•         
the contract award decision is
supported by a fully documented, transparent, and objective
evaluation process.

No legal risks have been
identified that prevent the award of contract.

 

Financial
implications

 

The maximum contract value is
£2,363,400 (excluding VAT) within the wider approved FASP
project budget of £5,700,000.

Medium-Term Financial Plan
implications have been identified and addressed in pre-procurement
work.

Costs were informed through market
engagement and evaluation as part of a competitive tender
exercise.

Other
implications

 

Data protection: The system will
support secure data processing and compliance with GDPR.

Digital / IT: The solution aligns
with NNC’s digital strategy and reduces dependency on West
Northamptonshire Council DTI support.

Workforce: Staff training and
change management requirements have been accounted for within
project planning.

Carbon / sustainability: SaaS
cloud hosting contributes to reduced on-premise infrastructure and
energy demand, supporting the Council’s carbon-neutral
policy.

Background
papers considered

 

Executive decision (13 March
2025)

Declarations/conflict of
interest?

 

All evaluators completed
confidentiality and conflict of interest declarations. No conflicts
were identified.

Consultation

 

Market engagement was carried out
through an Expression of Interest exercise to understand current
market offerings, efficiencies, and risks without distorting
competition.

Exempt
Decision? If yes provide details

 

No – This decision is not
exempt. .

Officer/
Executive member

 

Councillor Eddie McDonald –
Executive Member for Adults, Health and Wellbeing
David Watts – Executive
Director Adults, Health Partnerships and Housing
Jeandre Hunter – Head of
Procurement
Matthew Jenkins – Senior
Responsible Officer (Assistant Director for Social Care)

Date and Time
form emailed to Democratic Services for Publication

3rd
December 2025

 

 

 

Annex 1

 

Key
Decisions

 

1.1.
The definition of a Key Decision
is set out in The Local Authorities (Executive Arrangements)(Access
to Information)(England) Regulations 2000 and is defined
as;

 

1.2.
An executive decision, which is
likely

 

i.           
to result in the relevant local
authority incurring expenditure which is, or the making of savings
which are, significant; or

 

ii.           
to be significant in terms of its
effects on communities living or working in an area comprising two
or more wards or electoral divisions

 

1.3.
The council has decided that
significant expenditure or savings are those amounting to above
£500,000.

 

1.4.
All Key Decisions must be
published on the website 28 days in advance of them being made
unless they are urgent in which case there are processes to follow
which include seeking the notification/approval of the Chair of the
relevant Scrutiny Committee. The Forward Plan enables the public
and all members to understand the key decisions that are going to
be taken and make representations in advance.

 

1.5.
Key Decisions must be published
within 2 clear working days of being made and will be published on
the website.

 

1.6.
Scrutiny Committees have the
ability to call in Key Decisions and any other decisions which have
been included on the Forward Plan and have 5 clear working days to
call in the decision following their publication on the website (in
accordance with the Scrutiny Procedure Rules).

 

Annex 2

 

Descriptions
of Exempt Information

 

Exempt information means
information falling within the following categories (subject to any
qualification):

 

1)           
Information relating to any
individual.

 

2)           
Information which is likely to
reveal the identity of an individual.

 

3)           
Information relating to the
financial or business affairs of any particular person (including
the authority holding that information).

 

4)           
Information relating to any
consultations or negotiations, or contemplated consultations or
negotiations, in connection with any labour relations matter
arising between the authority or a Minister of the Crown and
employees of, or office holders under, the authority.

 

5)           
Information in respect of which a
claim of legal professional privilege could be maintained in legal
proceedings.

 

6)           
Information which reveals that the
authority proposes:

 

(a)        
to give under any enactment a
notice under or by virtue of which requirements are imposed on a
person; or

(b)        
to make an order or direction
under any enactment.

 

7)           
Information relating to any action
taken or to be taken in connection with the prevention,
investigation or prosecution of crime.

 

Qualifications

 

Information falling within the
above descriptions is not exempt information if it is required to
be registered under:

 

(a)    
the Companies Acts (as defined in
section 2 of the Companies Act 2006);

 

(b)    
the Friendly Societies Act
1974;

 

(c)    
the Friendly Societies Act
1992;

 

(d)    
the Co-operative and Community
Benefit Societies Act 2014;

 

(e)    
the Building Societies Act 1986;
or

 

(f)      
the Charities Act 2011

 

Information is not exempt
information if it relates to proposed development for which the
local planning authority may grant itself planning permission or
permission in principle pursuant to regulation 3 of the Town and
Country Planning General Regulations 1992.

Information which falls within any
of the descriptions above; and is not prevented from being exempt
by the previous two qualifications is exempt information if and so
long, as in all the circumstances of the case, the public interest
in maintaining the exemption outweighs the public interest in
disclosing the information.