Corporate Complaints Report for 2024/25
November 20, 2025 Finance, Policy and Resources Committee (Committee) Key decision Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Finance, Policy and Resources Committee approved the Corporate Complaints Report for 2024/25 on 20 November 2025. The committee noted the report and associated appendices. The report details statistics and learning from complaints received and closed by Richmond Council for all services during the year 2024/25.
Full council record
Purpose
The report provides statistics, learning and
context to the complaints received and closed by Richmond Council
for all services during the year 2024/25. Wherever possible
comparative analysis with previous years is included.
Decision
RESOLVED:
To note the report and associated
appendices.
Related Meeting
Finance, Policy and Resources Committee - Thursday, 20 November 2025 7.00 pm on November 20, 2025
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 20 Nov 2025 |