Corporate Complaints Report for 2024/25
November 20, 2025 Finance, Policy and Resources Committee (Committee) Key decision Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to note the Corporate Complaints Report for 2024/25, including its statistics, learning, context, and comparative analysis of complaints received and closed by Richmond Council.
Full council record
Purpose
The report provides statistics, learning and
context to the complaints received and closed by Richmond Council
for all services during the year 2024/25. Wherever possible
comparative analysis with previous years is included.
Content
RESOLVED:
To note the report and associated
appendices.
Related Meeting
Finance, Policy and Resources Committee - Thursday, 20 November 2025 7.00 pm on November 20, 2025
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 20 Nov 2025 |