Replacement of the Softphone Telephony System
July 4, 2025 Deputy Chief Executive, Section 151 Officer (Officer) Key decision Approved View on council websiteFull council record
Purpose
This report recommends that the ICT reserve is
used to fund the replacement of the Mitel Softphone Telephony
system called MiCollab for Direct Dial In (DDI)
Officers. This would be replaced with Microsoft Teams
Telephony.
Decision
This report recommends that the ICT reserve is
used to fund the replacement of the Mitel Softphone Telephony
system called MiCollab for Direct Dial In (DDI)
Officers. This would be replaced with Microsoft Teams
Telephony.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 4 Jul 2025 |