Purpose

There had been a fault causing injustice by virtue of the Council's placement of the resident in temporary accommodation for longer than the period allowed. In recognition of this fault and for the associated distress and inconvenience caused to the resident, the order and recommendation from the Local Government and Social Care Ombudsman that a payment in the sum referenced by made to the tenant. The recommendation have been accepted.

Decision

To accept the order and recommendation of the Local Government and Social Care Ombudsman in respect of a complaint investigated and determined by it - including to authorise a payment in the sum of £1000.00 to the resident concerned (reference 24 005 905).

Alternative options considered

Option 1 - The non-payment of the proposed sum was considered and rejected as an option. The Local Government and Social Care Ombudsman investigation determined the extent of the fault and has independently evaluated the extent of payment to the resident. The recommendation have been accepted in full and, consequently, the Council's agreement with the Local Government and Social Care Ombudsman could not be fulfilled without making the payment concerned.
Option 2 -
Option 3 -