Purpose

Cabinet is recommended to approve the Direct Award Call?Off contract to Matrix SCM for the provision of temporary agency workers, using the MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement – London Collaboration, established by the Eastern Shires Purchasing Organisation (ESPO). The new contract will commence on 1st December 2026 for an initial two?year term, with the option to extend for two further periods of two years each (2 + 2 + 2), subject to satisfactory performance and continued alignment with the Council’s workforce and commercial priorities.

Decision

Cabinet approved the Direct Award Call?Off contract to Matrix SCM for the provision of temporary agency workers, using the MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement – London Collaboration, established by the Eastern Shires Purchasing Organisation (ESPO). The new contract will commence on 1st December 2026 for an initial two?year term, with the option to extend for two further periods of two years each (2 + 2 + 2), subject to satisfactory performance and continued alignment with the Council’s workforce and commercial priorities.

Options & Alternatives Considered

A range of service delivery models are available to support the provision of agency worker services. The principal models considered are outlined below, together with a summary of their key characteristics, benefits and limitations in the context of the Council’s requirements