Decision

The Sub-Committee considered the application to review the premises licence and determined to impose additional conditions to the licence:

For clarification these conditions are:

1.  A record of complaints to be maintained to record details of any complaints received. The information to be recorded shall include the date and time of complaint and subsequent remedial action undertaken and (where disclosed) the complainant's name and location. The record of complaints shall be kept for 12 months from the date of the last record made and shall be available to the Licensing Authority or other responsible authorities on request.
2. A dedicated telephone number for the premises will be given to any resident upon request to allow complaints to be made directly at all times the premises are open.
3. An Outdoor Management Plan shall be maintained and implemented at the premises. This should cover the customer area and monitoring, parental supervision, noise, obstruction, nuisance, unsafe behaviour, complaints and staffing. It shall be available on request to police officers and authorised licensing authority officers.

1. The outside customer area shall be marked by signs and removable barriers matching the Outdoor Management Plan, while facilitating adequate pedestrian and emergency access and in accordance with applicable highway or pavement licence permissions, as outlined by a plan to be provided by the premises licence holder.

1. When the outside customer area is in use, staff shall check it at regular intervals for excessive noise, obstruction, unsafe behaviour and parental supervision. The staff checks shall take place every 30 minutes when there are 25 or more patrons outside of the premises. Checks and remedial action shall be logged. The logs shall be retained for 6 months and made available on request to police officers and authorised officers of the licensing authority.

1. Prominent, legible signs at the entrance to and within the outside customer area shall ask customers to respect neighbours, minimise noise and supervise children at all times.

1. Children under the age of 18 must be accompanied by an adult at all times and must be off the premises, including the external area, by 21:00. Staff shall notify accompanying adults and ensure children leave the premises, including the external area, by the cut-off time

1. A noise management plan shall be in place to identify how noise arising from patrons shall be effectively controlled so as to minimise the risk of public nuisance and how any complaints of noise will be dealt with. A copy of the plan shall be retained on the premises and made available for inspection by a police officer and/or authorised officer of the licensing authority on request.

The Sub-Committee considered this decision to be appropriate to uphold the licensing objectives.

In accordance with the provisions contained within Schedule 5 to the Licensing Act 2003, the relevant parties have the right of appeal against the decision of the Sub-Committee to Thames Magistrates Court, 58 Bow Road, London E3 4DJ, such an appeal to be made within twenty-one days of receipt of the decision letter.