Customer Complaints Policy
February 15, 2024 Cabinet (Cabinet collective) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to approve the revised Customer Complaints Policy, incorporating updated Childrens and Adults Social Care Statutory Procedures, as detailed in Appendix 1 of the report.
Full council record
Purpose
Updates to complaints policies
Decision
Resolved
That Cabinet
approves the revised Customer Complaints Policy, incorporating the
updated Childrens and Adults Social Care Statutory Procedures, as
set out in Appendix 1 to the report.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 15 Feb 2024 |