Overview of the OPFCC complaints and customer service functions
September 17, 2026 Northamptonshire Police, Fire and Crime Panel (Committee) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Northamptonshire Police, Fire and Crime Panel approved recommendations on 17 September 2026. The Panel noted an overview of the OPFCC complaints and customer service functions and requested an update including data on customer contact themes.
Full council record
Decision
RESOLVED that:
a) The Panel notes the overview of the OPFCC complaints and customer service functions.
b) The Panel requests to receive an update to a future meeting on the OPFCC complaints and customer service functions including data on themes relating to customer contacts.
Related Meeting
Northamptonshire Police, Fire and Crime Panel - Thursday, 17 September 2026 - 2.00 pm on September 17, 2026
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 17 Sep 2026 |