Award of contract for IT service management software
July 3, 2026 Executive Director of Resources and Section 151 Officer (Officer) Approved View on council websiteFull council record
Decision
To award the contract following required procurement procedures
Reasons for the decision
Supplier offered best value for money when meeting needs required
Alternative options considered
The preferred option is to award a contract to the Provider, as it offers the best value for money while maintaining service continuity. Alternative options, including a longer-term agreement and a new procurement exercise, were rejected due to higher costs and reduced commercial benefits. The do nothing option was also rejected, as the current contract will expire and place the Council's IT Service Management service at risk
Details
| Outcome | Recommendations Approved |
| Decision date | 3 Jul 2026 |