Revenues and Benefits Automation

May 27, 2026 Assistant Director of Revenues, Benefits, Library & Resident Services (Officer) Key decision Approved View on council website
Full council record

Decision

To make a direct award to Govtech for their WebCapture automation tool.

Reasons for the decision

Transformation and efficiencies within the Revenues and Benefits service

Alternative options considered

Do nothing - rejected as efficiencies are required.
Purchase an alternative tool - rejected as not appropriate for the purpose.

Details

OutcomeRecommendations Approved
Decision date27 May 2026